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RE: Return Receipt and 4.6 vs. R6 ~Zach Zentootexnivu 26.Dec.03 01:36 AM a Web browser Notes Client All ReleasesWindows 2000
I do not know for certain what you refer to is documented, but I believe we had the same behavior during our mixed environment phase.
If the person sending messages from the "helpdesk" mailbox is using and R6 client (and r6 template), you can set the "reply to" option in
Delivery --> Advanced tab